Comprehensive Featureset

Self Service

Password Reset

Enable users to reset their forgotten passwords and take the burden away from your Help Desk. Business users can manage passwords for all their accounts from one central place.

Desktop Integration

Provide users with more than just browser-based interaction by integrating with their Windows desktop.

End Users Profile Page

Let end users manage their own profiles and keep their authentication details up to date through the ‘My Account’ page.


Unlock Accounts

Provide end users the ability to unlock their account without any help desk intervention

Change Password

With Nervepoint Access Manager’s soon to expire email reminder your end users can change their passwords in-time without ever needing to initiate a password reset.

Mobile app

We know not all end users stay in the office so arm your remote users with Nervepoint Access Manager’s iPhone mobile app.


 

Authentication

Q&A authentication

Authenticate users using their Q&A profiles. Users are authenticated through a series of question and answer challenges based on their own configured personal information.

Additional Authentication

Extend the level of security by forcing users and administrators to authenticate through additional authentication methods:PIN Authentication, Passphrase Authentication, Email OTP Authentication, IP Authentication, Captcha Authentication

Multi-factor authentication

For the optimal security use multi-factor authentication across the application using Nervepoint Access Manager’s visual authentication flow configuration screen for easy multi-factor authentication anywhere in the application.


Individual Authentication Policies

With desktop, web and mobile access Nervepoint Access Manager can configure each access point so authentication can be increased for one access point and relaxed in another however you decide.

Customize Available Actions

Each end user action can be enabled or disabled so your users only see what you want them to see, remove account unlock or hide the administration portal option from the web-portal all with a simple click.

End-user Customized Questions

Using admin defined personal questions is the standard authentication method in all password self service applications, but we take this to the next level by allowing your end users to define their own custom questions.


 

Charting

Last Password Change Chart

As an admin insight into your end users behaviour is vital to keep the business running securely and effectively. Use the last password change chart to get a view your end users password changes.

Last Login Chart

Logon History chart provides the admin with a snapshot of users logging into the system.

Incomplete Profiles

Find out which users are unable to use the application and send them an email. The incomplete profiles chart highlights those users that are missing authentication details be it PIN or Passphrase or another preventing them from using the system so you can improve end user adoption faster.


 

Password Management

Active Directory Complexity Integration

Access Manager integrates with your Active Directory built-in complexity rules allowing you to keep your configured password policies and continue to make sure your end users comply with any rule changes.

Password Synchronization

*Coming soon* Coordinate the same password policy across all your identity stores so your business users have a single consistent set of rules to follow.

Eliminate Repeat Passwords

Avoid weak passwords by forcing users to use new and unique passwords each time to maintain a secure environment.


 

Datastores

Active Directory

Nervepoint Access Manager communicates with your Windows Active Directory 2000, 2003, 2008.

Linux

*Coming soon* Nervepoint Access Manager will also support major Linux Debian and Redhat distributions.

 

Messaging and Notifications

Email Templates

Configure email content and use pre-built variables to extract user information so you can personalize all outbound emails.

Wisywig Email Editor

Use the simple visual email template editor and add HTML mark-up to your emails and conform to your corporate identity.

Password Expiry Notifications

Schedule email reminders of soon to expire passwords so your users are always aware of password expiration and can keep their passwords up to date before getting locked out.


Send Incomplete Profile Reminders

Keep user profiles up to date by sending reminders to those users that need to configure their authentication details, whether its QA, PIN, Passphrase or anything else preventing them from using the system.

 

Branding

Re-branding UI

Make Access Manager Password Self Service part of your corporate identity by branding the user portal.

Custom CSS

Style Access Manager how you want with CSS, if you can select it you can change it.

Mobile Branding

Nervepoint Access Manager also allows the branding of the mobile app separately from the desktop app.